Insights
Ideas from building systems in practice.
Original articles and selected public appearances on solution architecture, AI agents, automation, evaluation, and responsible delivery.
Original articles
Current perspectives
AI Engineering
February 4, 2026System Prompts vs User Prompts: The Critical Distinction Every AI Engineer Must Understand
Why the system prompt/user prompt distinction is the foundation of building secure, reliable, and controllable AI agents for enterprise automation.
Read articleSolution Architecture
February 4, 2026Multi-Agent Orchestration: The Architecture Behind Scalable Enterprise Automation
How to design, deploy, and manage multi-agent systems that handle complex enterprise workflows across departments without chaos.
Read articleHealthcare Automation
February 4, 2026Unlocking Smarter Healthcare: How Agentic Automation Transforms Patient Scheduling
A summary of my Ashling article on how agentic automation improves patient scheduling and access.
Read articleTalks & appearances
Conversations grounded in practice.
YouTube - Ready Set Do (podcast interview)
Apr 20263x UiPath MVP on Why Enterprises Will NEVER Use OpenClaw / Claude Cowork | #99
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RecordingEmployee onboarding automation
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RecordingBuilding AI Powered Applications with Azure Serverless Functions - Naveen Chatlapalli
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